Warranty Information

LIMITED WARRANTY

5 YEAR LIMITED WARRANTY

BACKPACKS & BUSINESS CASES

We are proud to stand by the quality craftsmanship of our Backpacks and Business Cases. When used under normal conditions for which they were designed, these products are warranted to be free from defects in materials and workmanship for 5 years from the original date of purchase. If such a defect occurs, we will, at our discretion, provide store credit or replace your product upon presentation of our original sales receipt, which serves as proof of purchase to validate your warranty.

This warranty does not cover accidental damages, unreasonable or improper use, normal wear and tear, improper handling or damages caused by a common carrier, loss of use or consequential damages, nor does it cover repairs attempted by unauthorized persons. If a common carrier damages your product, contact them immediately to file a claim.

All returns must be sent to us postage or freight prepaid. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state or country to country.

10 YEAR LIMITED WARRANTY

LUGGAGE & TRAVEL BAGS

We are proud to stand by the quality craftsmanship of our Luggage and Travel Bags. When used under normal conditions for which they were designed, these products are warranted to be free from defects in materials and workmanship for 10 years from the original date of purchase. If such a defect occurs, we will, at our discretion, provide store credit or replace your product upon presentation of our original sales receipt, which serves as proof of purchase to validate your warranty.

All returns must be sent to us postage or freight prepaid. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state or country to country.