Warranty Information

LIMITED WARRANTY

5 YEAR LIMITED WARRANTY

BACKPACKS, BUSINESS CASES, LUGGAGE

We are proud to stand by the quality craftsmanship of our Backpacks, Business Cases, and Luggage. When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for 5 years from the original date of purchase. If such a defect occurs, we will, at our discretion, replace your product upon presentation of the original sales receipt, which serves as proof of purchase to validate your warranty.

This warranty does not cover accidental damages, unreasonable or improper use, normal wear and tear, improper handling or damages caused by a common carrier, loss of use or consequential damages, nor does it cover repairs attempted by unauthorized persons. If a common carrier damages your product, contact them immediately to file a claim. Please note that leather products may contain folds, markings, grain inconsistencies and variances in shade. These are natural occurrences in leather and are not considered defects.

All returns must be sent to us postage or freight prepaid. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state or country to country.